SYS Technologies, San Diego
Copyeditor/Quality Assurance Analyst
Copyediting and quality assurance testing on Web-based training courses through all stages of the design and development cycle: copyedit storyboards; create test plans; perform QA testing, document errors and verify correct resolution of all problems.

11/03 to present

Heartbeat Family Partnership, San Diego
Training and Development Coordinator
Co-created curriculum for social services training program, also coordinated scheduling, logistics, communication, provided monthly reports to management; supervised working grads of our program. Responsible for evaluating programs and ensuring that the needs of the participants were being met. Also produced educational presentations; created marketing materials, including flyers, brochures and website. Extensive internet research to stay current with best practices and ensure cutting edge programs.

9/01 to 7/03

Also assisted with unrelated bankruptcy matters from former law practice. Responsibilities included preparing bankruptcy filings; case management (including litigation cases), word processing; ensuring all documents were error-free, well-written and in compliance with local rules; heavy telephone and written communication with clients, financial institutions, attorneys and the Federal Court.